Tip: Clients can see your number of uncompleted gigs. The more gigs you complete successfully, the stronger your profile and the higher your chances of getting new ones.
Can't find a replacement and can't make it to the gig yourself? Then cancel the gig in the app, so the client knows you won't be coming. You can also always contact the client directly. If it's too late to cancel without consequences, indicate that you didn't work when filling in your hours. The client can also indicate this. Note: you will receive a no-show notification.
What are the consequences of an uncompleted gig notification (no-show)? Did you not complete a gig? Then keep the following consequences in mind*:
1st time = Official warning
2nd time = Unable to respond to new gigs for 2 weeks
3rd time = Unable to respond to new gigs for 1 month
4th time = Unable to respond to new gigs for 3 months
*This applies to the number of no-shows you receive within a six-month period. If you receive an uncompleted gig notification, and you also had one 7 months ago, you will receive another warning.
During a block, you cannot pick up any new gigs, but you must complete all current gigs as planned.
