A claim may be rejected because your situation is not covered by the insurance, or because information is missing.
Do you want to know why your claim was rejected or do you think a mistake was made?
– Contact Onsi via the contact details in the app/website and ask for an explanation.
Can't figure it out or does it not feel right?
– Then contact our support as well. We can then look with you to see if additional information is needed for Onsi.