Always report an incident as soon as possible.

To submit a claim:

  1. Log in to the Onsi app or via onsi.com.

  2. Go to your insurance overview.

  3. Click on ‘submit a claim’.

  4. Fill in all requested information and upload evidence (e.g., photos, description, details of those involved).

  5. Follow the steps until you receive a confirmation.

The insurer will then assess whether your situation falls within the policy terms.