Make sure you always log in through the app. This is because as a freelancer, you cannot log in through the website. Does it still not work? In that case, you can indicate on the login screen that you have forgotten your password. You then have to enter your email address. We will then send an e-mail to your mailbox. In this e-mail you will find a link you can use to reset your password. 

Does the app not recognize your email address? Please contact us via the contact form on our site.